Professionalism is talked about in the
workplace quite often, we have all met those people who seem to
embody the meaning of it, and conversely those unfortunate souls who
wouldn't know what professionalism is if it were staring them in the
face; but what exactly is professionalism? We know it when we see it,
but it can be difficult to put a finger on it.
If I were to describe what a
professional is, I would say it is those individuals who perform
their jobs to the best of their ability, someone who uses their
expertise and knowledge of their field, who is dependable and
responsible, and is able to work with others. While this is what I
believe a professional to be
Monster.com has created a list of 10
ways to be professional at work, I believe that most of us would
generally come up with similar answers when asked what we thought
professional meant but 3 attributes of a professional that I believe
are overlooked that are recommended by Monster are self-upgrading,
being positive, and supporting others. When we think of
self-upgrading most of us would probably say, “well of course!”
but yet many people begin their careers with high hopes and slowly
lose their ambition and drive, to be truly professional there needs
to be a drive to move not only your company but yourself forward.
That passion for forward motion can be contagious and encourage
others to do the same thing. The workplace can be very stressful at
times and aviation is no exception, losing your temper, or working
with a poor attitude affects everyone in the office, likewise keeping
a good attitude when things are stressful will not only make you
someone everyone likes to work with and set you apart from your peers
who become frustrated easily, its important to remember that the
bosses want to be around someone with a good attitude as well. Lastly
supporting others can be vital to being professional, a lone wolf can
come across as arrogant, by working with others it shows them that
you value their input and respect their expertise as well.
Professionalism isn't something that
we are born with but rather are taught, it can be learned and must
be practiced. Three areas that I have taken notice of are my
knowledge/ expertise, self-regulation and integrity.
Mindtools.com
describes specialized knowledge as the first step to becoming
professional, I have made it a point to apply myself to the best of
my ability in school, not settling for passing grades but aiming for
the best grade achievable. Self-regulation is extremely important in
the workplace, especially for those looking to impress superiors and
move up. For myself, I presently work with several individuals who
insist on pushing everyone’s buttons, while I am determined to
stand up to these individuals, for myself and for others, I believe
it is important to handle each situation in a way that wouldn't hurt
my progression in the company, or burn any bridges with the
individuals I am having confrontations with. Integrity is another
value that I believe to very important, I believe that everyone
should have their own self governing rules to live by, principles if
you will, living by those self made rules regardless of the
difficulty can be the difference between being a classic example of
professionalism, and just being another ordinary joe.
In terms of professionalism, even the
smallest of things can distinguish someone as a professional, an
article on
ainonline describes a pilot who decided to go through the
preflight checklist by memory, when he was called out on the action
his response was “We're all professionals here, we know what we're
doing.” (Epstein, 2012) Not only was this little action
unprofessional, but his mindset of what is professional shows him to
be lacking in that area. I like this example though because it not
only shows an attitude that is contrary to the idea of
professionalism, but the pilot who called him on not actually using
the checklist displayed the courage and responsibility of a true
professional.
All in all, while it is difficult to
define what professionalism is, when you take a closer look at the
topic it becomes a little clearer, respect, honestly, hard work,
integrity, and the application of expertise are all things that can
be used to describe a professional but the best way to be it, is to
practice it.
Monster
Career Coach. (n.d.). 10
ways to be professional at work.
Retrieved from
http://career-advice.monster.ca/in-the-workplace/starting-a-new-job/10-ways-to-be-professional-at-work-canada/article.aspx
Mind
Tools. (n.d.). Professionalism
developing this vital characteristic .
Retrieved from
http://www.mindtools.com/pages/article/professionalism.htm